Agent Portal​
Resources Available for ECA Agents
StudyLink provides ECA agents with access to operational resources, application support, marketing materials, and partner information.
Applications & Admissions
Application guidance, entry requirements, and submission support
Inside this resource, agents can access:
- Application guidelines
- Entry requirements
- Course brochures
- Intake calendars
- Admission checklists
- Submission process
- Credit transfer information
- Helpful links and templates
More detailed resources, templates and updates are available after logging in to StudyLink.
Marketing Materials
Brochures, campaign assets, and program collateral
Inside this resource, agents can access:
- Digital brochures by institution
- Campaign toolkits
- Social media assets
- Programme fact sheets
- Co-branded templates
- Event materials
More detailed resources, templates and updates are available after logging in to StudyLink.
Policies & Compliance
Agent policies, code of ethics, and compliance information
Inside this resource, agents can access:
- Agent code of ethics
- Agent agreement terms
- Compliance guidelines
- ESOS framework overview
- Reporting obligations
- Policy updates
More detailed resources, templates and updates are available after logging in to StudyLink.
Commissions & Operations
Commission claims and operational support information
Inside this resource, agents can access:
- Commission rate schedules
- Claim submission process
- Payment timelines
- Operational guides
- Contact directories
- Claims history
More detailed resources, templates and updates are available after logging in to StudyLink.
Training & Webinars
Agent training, onboarding resources, and webinar access
Inside this resource, agents can access:
- Agent onboarding resources
- Product and programme training
- Live and recorded webinars
- Sales and recruitment best practices
- Certification modules
- Learning resources through Agent Academy
More detailed resources, templates and updates are available after logging in to StudyLink.
Contact & Support
Help with enquiries, escalation, and support pathways
Inside this resource, agents can access:
- Regional contact directory
- Escalation process
- Student welfare contacts
- Visa and compliance support
- IT and system help
- Submit a support request
More detailed resources, templates and updates are available after logging in to StudyLink.
How ECA Agents Can Access StudyLink Resources
All approved agent resources are managed through StudyLink, ECA’s agent platform. Resources are organised by brand within StudyLink, so agents should log in and access the relevant brand area to find application support, marketing materials, commission information, training resources, and partner updates.
Become an Approved ECA Agent
Complete onboarding and receive access credentials
Log In to StudyLink
Access the ECA agent platform using your approved account
Access Resources & Support
Browse operational materials, applications support, marketing assets, and partner information
Become an ECA Agent​
Partner with ECA to access a global education network, diverse study options, and dedicated agent support.
52
20 yrs
Operational track
record
13
Countries of
operation
11K+
Students placed
annually
Global Education Network
Access a network spanning 13 countries, connecting students with institutions across Australia, the UK, and beyond.
Diverse Institution Portfolio
Promote campus degree programmes, pathway qualifications, English language courses, and professional development.
Dedicated Partner Support
Work with a named support contact, access training resources, and receive fast responses on student queries.
Student Recruitment Opportunities
Structured commission framework, real-time tracking, and co-marketing opportunities to grow your business.
Application Process
How to Apply to Become an ECA Agent
A straightforward process from initial enquiry to active partnership — typically completed within 5–10 business days.
Submit Enquiry
Complete the agent enquiry form. Our partnerships team will review your submission and contact you regarding next steps.
Application Review
We assess your agency profile, recruitment markets, and compliance readiness. Additional information may be requested if required.
Onboarding & StudyLink Access
Approved agents complete onboarding requirements, sign the Agent Agreement, and receive StudyLink login credentials to access resources and partner materials.
Frequently Asked Questions
Get in Touch
Contact the ECA Agent Team
Complete the form to enquire about joining the ECA Agent Network. A member of our agent partnerships team will be in contact within 2 business days.
Prefer to speak with someone?
Agent Partnerships
Telephone
+61 (02) 8265 3200
Hours
Monday – Friday, 9:00am – 5:00pm AEST
Trusted by agents in
Alice Nguyen
ECA Representative
Vietnam (North)
Contact Information
Ryan Vo
ECA Representative
Vietnam (South)
Contact Information
Minakshi Verma
ECA Representative
India
Contact Information
Ysel Velasco
ECA Representative
Philippines
Contact Information
Crystal Cai
ECA Representative
China
Contact Information
Sapana Thapaliya
ECA Representative
Nepal
Contact Information
Usman Shahid
ECA Representative
Pakistan
Contact Information
Malinda Herath
ECA Representative
Sri Lanka
Contact Information
Suwan Gomez
ECA Representative
Sri Lanka
Contact Information
Anna Susmita Rozario
ECA Representative
Bangladesh
Contact Information
Gabriel Stefanus Sinulingga
ECA Representative
Indonesia
Contact Information
Andres Usme
ECA Representative
Colombia
Contact Information
Murilo Ferreira Fernandes
ECA Representative
Brazil
Contact Information
Elaine Ho
ECA Representative
Malaysia
Contact Information
Support & Enquiries
Current agents should use StudyLink or contact their ECA support representative for operational enquiries. Prospective agents can contact the Agent Partnerships team using the enquiry form or contact details below.
Our Global Agent Network
Join a trusted network of education partners representing ECA across key markets worldwide. Explore our approved agent partners by country and see where ECA is supporting students through local expertise and trusted partnerships.
