Student Services


Your teacher/trainer can provide you with academic support, as they specialise in specific study areas. If you are still concerned we suggested you speak to your coordinator by arranging an appointment at reception.


Cozzy Stay is ECA’s preferred accommodation provider in Sydney. Our students can gain direct support from the Cozzystay office at our campus. Accommodation options are divided into residence and homestay.



If you are finding yourself feeling overwhelmed by your study or living in a new country, you are welcome to make an appointment with our professional counseling team. They will ensure that any concerns you have are addressed in the appropriate manner.

Should your attendance or course progress become concerning, you may require some counseling to get you back on track. Please ask reception to arrange an appointment.


As part of our Professional Year Program and SMIPA courses students are required to participate in an internship. Our team will help you achieve this part of your course. See reception to make an appointment as soon as your course commences to maximise your chances of gaining the right internship for you.


You may be eligible to gain credit for previous studies at another college or university. If the competency/module/unit you have completed is exactly the same as the unit to be completed with ECA you may be eligible for the credit. If the unit of study is similar but not exactly the same you may wish to apply for RPL, please ask your trainer or reception for an RPL application form. Students applying from overseas can ask for RPL for qualifications or experience they may believe they have. Students can gain RPL prior to enrolment.

If this occurs the duration of your studies will be adjusted accordingly. The Department of Home Affairs will be informed and the student visa length will be adjusted. At all times students need to comply with the 80% attendance rule and attend 20 hours face-to-face per week.


Our student support team can advise you on most support services that you may require and refer you to the relevant department or staff member. They are helpful and friendly and look forward to discussing your needs as you complete your studies.


The ECA Welfare and Engagement Service is a free and confidential support service. It aims to make studying at ECA an inclusive and enjoyable experience.

The ECA Welfare and Engagement Service is a free and confidential support service. It aims to make studying at ECA an inclusive and enjoyable experience.

Our specialist Welfare Co-ordinators are available to all students who would like guidance on how to better manage their time, finances, personal issues, and studies. Our welfare services include:

  • External free counselling services
  • External free legal and advice services
  • Onsite accommodation services
  • Overseas health and safety care
  • Financial assistance
  • Workshops and seminars
  • Academic coaching clinics
  • One on one tutor help.

The Welfare and Engagement Service also helps students to connect with other students through organised events and activities. Our engagement services include:

  • Social Club activities
  • Health and Safety workshops
  • Multicultural events
  • Sports Day events
  • On and off-site activities and excursions.